Enterprise-grade AI customer service platform based on advanced ReACT architecture.
Advanced Capabilities for Modern Support
Built-in digital employees for Pre-sales, Post-sales, and Operations. Features auto-extraction of selling points, precise size recommendations, and smart payment reminders to boost conversion rates.
Comprehensively parses product images, SKUs, details, and chat history. Automatically builds a structured product knowledge graph that updates in real-time without manual maintenance.
Supports custom SOPs for complex scenarios. Deeply integrates industry know-how with real-time communication strategies to orchestrate active marketing and complaint handling logic.
End-to-end order and shipment tracking.
Seamless transition to human agents for complex issues.
Secure, isolated environments for enterprise scale.
Powered by advanced LLMs like OpenAI and DeepSeek.
Connect with your existing tools via API and Webhooks.
AI handles routine tasks while humans focus on complexity.
Multi-agent collaboration achieves sub-second replies.
Significant reduction in manual labor and training costs.
Consistent service standards and personalized interactions.
Built for Performance, Security, and Scale
True multi-agent collaboration based on the latest ReACT framework.
Modular design for independent deployment and scaling.
High system responsiveness and extensibility.
Full asynchronous design for high concurrency.
Multi-level Redis caching for speed.
Robust error handling and retry mechanisms.
End-to-end encryption for data in transit and rest.
Fine-grained Role-Based Access Control (RBAC).
Comprehensive logging for compliance auditing.
Join leading enterprises in the AI revolution. Let RuneMind become your most reliable partner.